5

BEWARE! Our first and only experience was a nightmare in terms of service and costs. By 3:30 p.m., had still not heard from Mr. Roaldsen, service manager. We had to call and were told that the oil change was $61.53 for our Mazda 3. Then serpentine belt: $69 and $74 installation--unexpected charges. Transmission fluid: $495.18--REFUSED! TOTAL COST: $177.01! AUTOZONE: Belt cost--$32+/3YR; MIA competitor transmission fluid cost: $210! Blamed us for lack of consideration because Mr. R. had two mechanics out that day! Given a $20 "compensation" for our inconvenience, time, and use of our auto for the full work day. We asked Mr. R to renegotiate; he refused. Am reporting our case to Bureau of Automotive Repairs, and the credit card company.

5

Very good

5

Competent and honest

THANK YOU FOR THE GREAT REVIEW. WE DO STRIVE TO EXCEED YOUR EXPECTATIONS!

- Made in America Made in Japan
5

I'm a single mom living on a limited income and I am not knowledgeable about auto repair. My 2007 Honda needed a lot of work done, so I shopped around. After speaking with Mike, I brought my van here. Mike and Chris helped me understand what needed to be done and the parts needed to do it. I received excellent customer service and they now have a customer for life in me!

THANKS JUDY FOR THE KIND WORDS. IT WAS A PLEASURE TO WORK WITH YOU ON TAKING CARE OF THE VANS NEEDS. I AM CONFIDENT THE VEHICLE WILL LAST MANY MORE MILES AND YEARS. IF YOU HAVE ANY QUESTIONS ABOUT THE VAN OR ANY OTHER VEHICLE QUESTION PLEASE GIVE US A CALL!

- Made in America Made in Japan
5

super effecient and friendy service....they keep you totally informed and even provide a digital report / overview of your cars condition.. you can trust these guys!!

5

Great experience.! My contact was with Michael who was polite and efficient in explaining what needed to be done to my vehicle. The repairs were efficiently completed at a reasonable price. I highly recommend this facility.

5

These guys were great from start to finish. Very transparent and professional. Didn't try and sell me anything I didn't need. I will definitely go back. Thank you!

5

Excellent diagnosis and execution of repair. Very honest advice and saved me a lot of money. I recommend them to anyone needing automobile repair or maintenance. Great people!!!

5

I had some major updates to my 2003 Honda Civic at this location. They indicated exactly the parts they would be updating on a display so I could see what was being replaced, did some additional maintenance updates and the work was done in a timely manner. Michael achnowledges everyone who enters the office and lets them know he will be right with them. Explains to all what needs to be done or what they will be checking the vehicle for. I just couldn't be happier with the service. If you have not tried Made In Japan auto service, you are missing great car of you car. Highly recommend.

5

Quick and easy getting my re-calibration done on my ignition interlock device. Always friendly and helpful